Privacy Policy

Who We Are

Our website address is: https://er-moving.com. ER Moving provides residential and commercial moving services.

Information We Collect

We may collect personal information from you in the following ways:

  • Name
  • Phone number
  • Email address
  • Service address and move details
  • Billing information (if applicable)
  • IP address and browser information
  • Any information you voluntarily submit through our contact forms, quote forms, SMS opt-in forms, or comments

We may also collect non-personal information such as browser type, device type, and website usage data through cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

  • Provide moving estimates and schedule services
  • Respond to inquiries and customer service requests
  • Send appointment reminders and service updates
  • Improve our website and customer experience
  • Send SMS notifications, alerts, and marketing communications if you have opted in
  • Comply with legal obligations

SMS Terms & Conditions

SMS Consent Communication
Phone numbers collected as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes. SMS consent is not shared with third parties or affiliates.

Types of SMS Communications
If you have consented to receive text messages from ER Moving, you may receive messages related to:

Appointment reminders

Service updates

Billing inquiries

Promotions or special offers (if applicable)

Message Frequency
Message frequency varies. You may receive up to 2 messages per week, depending on your service activity.

Potential Fees for SMS Messaging
Standard message and data rates may apply according to your carrier’s pricing plan.

Opt-In Method
You may opt-in to receive SMS messages by checking the consent box on our website forms or by providing verbal consent during a conversation.

Opt-Out Method
You can opt out at any time by replying “STOP” to any SMS message. You may also contact us directly to be removed from our messaging list.

Help
For assistance, reply “HELP” to any SMS message or contact us at https://er-moving.com.

Who We Share Your Data With

We do not sell your personal information.

We may share your information with trusted third-party service providers who assist us in operating our business, including:

  • SMS and communication service providers
  • Payment processors
  • Website hosting providers
  • CRM and scheduling software providers
  • Spam detection services

These service providers are only permitted to use your information to provide services on our behalf and are required to keep your information confidential.

SMS consent is not shared with third parties or affiliates.

We may also disclose information if required to comply with legal obligations, enforce our policies, or protect our rights.

Comments

When visitors leave comments on the site, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors may download and extract location data from images on the website.

Cookies

Our website uses cookies to improve user experience. Cookies may store your preferences and session information. You may disable cookies through your browser settings.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if the visitor has visited the other website directly. These websites may collect data about you, use cookies, and monitor your interaction with that content.

How Long We Retain Your Data

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

What Rights You Have Over Your Data

You may request access to, correction of, or deletion of your personal information by contacting us through our website.

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services. Some data may be processed by third-party service providers in the course of delivering services.

Contact Information

If you have questions about this Privacy Policy, please contact us at https://er-moving.com.